As the former director of community for HuffPost, where he led the management of an active, massive comment section, Tim McDonald has had a unique vantage point to the mass closure of news media comment sections. Patrick and Tim go in depth on that topic on this episode.
Toward the end, Tim shares what he believes will be his greatest community ROI story: He has stage IV colon cancer and is in need of a liver donor and could get a lot closer with your help. Please visit TimsLiver.com for more info.
- Why Tim believes he doesn’t make a good soccer referee – or content moderator
- Keeping track of your community wins – both qualitative and quantitative
- Leveraging relationships with influential community members to get your message across, rather than being the face of the community yourself