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About the Show

Community Signal is a podcast for online community professionals. Social media is set of tools. Community is a strategy you apply to those tools. Marketing brings new customers. Community helps you keep them.

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Patrick O’Keefe is an experienced strategist and designer of online community products and programs, who has been managing online communities for 20+ years. He is the author of Managing Online Forums, a practical guide to managing online communities and social spaces.

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