Ending the Millennial Conversation, Customer Experience Insurance and Other Short Stories
That’s what this episode consists of: A group of clips that were released to Patreon supporters between June and July of 2017 and have only been heard by them – until now. With new insights from past guests Maggie McGary, Christopher Carfi, Kim England, Tracey Todd, Bob Hubbard, Scott Moore and Venessa Paech, this edition of the show is like a collection of short stories for community professionals, including:
- Lessons learned from fighting for buy-in for more than a decade
- When your community is deleted by a disgruntled employee of your web hosting company
- Candid reactions to Facebook’s inconsistent moderation manual