Community management is not new
. I know of several professionals who have been in this space for 20 years or more – including today’s guest, Rebecca Newton
Rebecca has been responsible for community, moderation and safety at some of the largest kid-friendly online communities in the world. At AOL, she managed a volunteer program that numbered 16,000. At Sulake, Rebecca helped expand Habbo into 24 countries. At Mind Candy, she led a community of more than 100 million Moshi Monsters fans.
We talked about her experiences scaling moderation systems and navigating the legal hurdles tied to expanding globally, plus:
- How the e-mint listserv started
- The filtering vendors that Rebecca relies on to keep communities safe
- What brought about the end of the AOL Community Leader program
Continue reading “You Don’t Just Go Global”