Self-Care for Community Professionals

Sherrie RohdeThere are people who believe that, in order to be a community professional, you must always be connected. Because the internet is always on, so must we be. But if you follow that belief to its logical conclusion, it ends in burnout.

We have to take care of ourselves. That’s a big topic on this episode, with guest Sherrie Rohde, who is the community manager for Magento and co-producer of #CMGRHangout. Plus:

  • Why community management isn’t for “rock stars”
  • The volunteer to community manager career path
  • Why good support forums need members who aren’t experts

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If you enjoy our show, please know that it’s only possible with the generous support of our sponsor: Emoderation.

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Big Quotes

“If you really want to be a good community professional, you have to be okay with not being in the spotlight, because it’s not about you. It’s about the community.” -@sherrierohde

“Taking the time to take care of yourself, so that you can be who you need to be for your community, makes you so much more effective and so much more what they need.” -@sherrierohde

“I have never found it impressive when someone acts like their community needs them to survive. I don’t think that’s something you should take pride in. If your community can thrive without you, that speaks volumes to me.” -@patrickokeefe

“You can get so confident in your job where you think that you are irreplaceable and untouchable, and that’s dangerous. Somewhere in the world is someone else who can do what you do, maybe not exactly in the same way, but they can get results that the company will be happy with. You should never believe that that isn’t the case.” -@sherrierohde

About Sherrie Rohde

Sherrie Rohde is the community manager for Magento, connecting the community with resources and with each other. She also co-produces a weekly broadcast for community professionals called #CMGRHangout and leads the collaboration for the 24 hour Community Manage Appreciation Day broadcast. Sherrie is an ENFP, passionate about community, innovation and user experience, terrified of status quo and motivated by adventure.

Links Mentioned

Transcript

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