Are You Gardening, or Are You Managing Waste?
Earlier this month, blogging pioneer Jason Kottke tweeted that “social media would be a better place to connect with people if the folks building and using these services had spent formative time on and taken inspiration from Flickr and MetaFilter instead of 4chan and Reddit. Gardening vs. waste management.”
That tweet spoke to Patrick who retweeted it, and that retweet elicited a reply from Lydia Fiedler, community manager for Splitcoaststampers, leading to this episode of the podcast.
What do your community members want out of their community? Are you tending a garden that is actively growing toward those goals? Or are you tolerating noise and managing waste that gets in the way? Having a clear sense of what brings the community together helps Lydia Fiedler keep conversations on track, set expectations for community members, and come up with inspiring challenges.
If you’re planning programming for the coming year or just in a creative rut with your own work, this conversation with Patrick and Lydia offers some great inspiration that can help you create great experiences that will bring your members together and enable them reach their own goals.
Lydia and Patrick also discuss:
- Operating in the “gray areas” of community management
- Features that people clamor for on social media platforms that hosted online communities offer routinely
- How challenges align with the Splitcoaststampers community’s goal of becoming better artists and crafters